Shipping

DELIVERY

All orders will be sent using the Royal Mail 1st Class Signed for service. This service aims for next day delivery, however this can take longer due to delays relating to covid.

RETURNS

Purchase of Correct Toes® includes 30 day ‘no-hassle returns’ meaning customers may return the item for a full refund of their purchase price, (Shipping fees are not refundable), for any reason, within the first 30 days.

Only returns of unworn Correct Toes, free of visible defect and modification, with unblemished packaging will be exchanged for a new size or refunded in full

EXCHANGE

In case you would like to change style, colour or size of socks purchased, please contact us first. We will only accept socks that are unworn, unwashed and in their original packaging with no damage. Customers will need to pay for the new postal charges for us to send the exchanged socks.

FAILED DELIVERY

If a package is returned to us due to a failed delivery attempt. The customer will need to pay for a second delivery.

CANCELLATION BEFORE YOU RECEIVE THE ITEM

Simply contact us by phone, or email. If the item has not been dispatched we will halt it and refund the total amount that you paid, including postage. If the item has been dispatched, we will acknowledge your wish to cancel the order and we will ask you to return the item to us. Once we receive the item we will refund the total initial order, including postage, but not the cost of returning the item to us.